I have been a customer of Mulberry for over 10 years and only purchase my bags/purses etc from them. My latest bag unfortunately was not fit for purpose and the leather leaked onto the fabric of the main bag when it got wet. The customer care team were amazing in their support and i would like to personally thank Saffron for all of her help. My bag was promptly reviewed and once it was deemed unfixable, i was provided with a gift voucher equal to the purchase price so that i could order a new one, Saffron even contacted stores to find one that I would like - thank you for your help! There is a reason you pay for high quality brands
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
