21 April I ordered a wallet (€300). I changed my mind an hour later and immediately cancelled the order.22 April I received and email that my order was on its way.The only thing I could do according to the customer service was returning the wallet. Finally the package arrived. Then started the hassle of returning it to the UK from Belgium. You need to stick three invoices on the box I found out at the UPS station.I never received one. Back home asking for it. Two or three mails I finally got it.Back to the UPS station.May 24 I got my money back on my CC.More than a month later.W55946918.Suggestion to Mulberry. Read your mail in the morning before shipping. But the overall impression was they just don’t care.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
