Mulberry customer services and complaints handling is absolutely appalling I returned my large red millie bag for repair and hoped they would just exchange without hesitation The gold printed mulberry logo had rubbed off due to the tassle design rubbing against the leather The bag is in pristine condition and used only ten times if thatI have other mulberry bags that still look fantastic after 15 years of daily useSuch a shame an iconic British brand has been taken over and ruined I will never ever buy Mulberry or support their exploitation of slave labour in China and Turkey Go for a different brand or buy mulberry vintage
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
