Mulberry are the only company ill buy designer bags from, ive loved them since 2007. Unfortunately the liking of one of my bags was faulty, I didn't initially have very good customer service but this was store specific and cannot be generalised to all of Mulberry. I escalated my concerns and was given and immediate response and resolution that exceeded my expectations. Mistakes are made but how companies come back from that to their valued customers is what counts. Putting 4 stars for now as I'm waiting for my bag to arrive, once it does I will change to 5 (just in case!)
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
