Hi, I am also trying to get a return label from Mulberry. It is impossible to reach them by phone or email. On their home page says I can book a free collection from UPS, but the email confirmation I received was to pay by myself. This is the worst customer service I have experienced with a luxury brand.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
