I’ve been trying to return a bag for over a week. Could not work out the process online so tried to call but the phone lines are dead. Emailed but no response after a week. Sent a message on Insta and got a brief reply that they would look into it for me but have heard nothing since. No live chat option available either. I live miles away from any of their shops so my only option is trying to deal online. I am now out of the return window (although I wasn’t when I started trying to return) but I still want my money back after this fiasco!
Claim your business profile now and gain access to all features and respond to customer reviews.
For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
