Scammer at its best, Do not order online from them. I’ve never written a review on here before, but like any other mulberry customers, it seems to be the only way to contact the company. I purchased the scarf on the sale on the 5thof January, the money was taken, on my mulberry account the status appears to be shipped, but when you click on the tracking, the page came up with the ERROR message. Now I ended up paid for the good I have never received. Tried calling their customer care number and email, there’s never be a response from them. I also tried to contact them to book the return appointment for one of the item I purchased on the sale. no response. Now I am stuck with the good I don't want, and Paid for good I never received. I have no word to describe how awful their customers service is. Like others, this is my hard earned saving, and it is robbed by the so called’ luxury brand’. I am not sure they should still call themselves that. From my experience, they seem be a thief in disguise. Utterly disappointed. So warning anyone thinking about buying goods from this company, please think again.
Claim your business profile now and gain access to all features and respond to customer reviews.
For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
