Ive never written a review on here, but since I've been experiencing the worst customer service of any purchase in my life, I feel the need to. I ordered an item two weeks ago which took over 10 days to arrive. When it arrived it was not the item I ordered and is completely different. I have tried contacting them repeatedly since I received the incorrect item. Now the item I did want is no longer listed anywhere on the website as if it never existed and I have an item that I did not order and do not want. What has happened here? No one is replying and I have no idea what to do now.. really poor experience from a well known brand.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
