I've been trying to return an online purchase (small purse on a lanyard) since 5 January. All other companies selling online automatically provide returns labels but you have to ask for one from Mulberry; only they never reply to emails and their phone line is not available either. I guess this is a ploy so we have to keep the unwanted items. To Mulberry, if you are reading this review, please let me know which central London store I can take the return to, to get a refund. Or tell me the returns address, so I can post the item back.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
