Why is one star the lowest option? Should be zero stars.Ordered a bag for my wife for Christmas, need to return it. Free extended returns - great. Didn't realise that the extension would be due to the total lack of response. Generated a return, supposed to be emailed a booking to collect - it's been over a week. No booking, no response to emails, phone lines down. Never again.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
