Appalling customer service - impossible returns procedure. Emails dont get replies, calls are not answered - no live chat available.For a luxury brand the customer service is non existent.See their reply! Joke!They replied but ignored and did not fullfill the request!!! Box ticking without reading the request.Mulberry - change the process and make it easier for yourselves and your customers!
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
