I am extremely disappointed with Mulberry online. I ordered a scarf for my mum for Christmas. When it arrived, the outer packageing was absolutely fine, it wasn't until I got it out of the plastic bag I could then see the scarf was damp with mould on the label and tissue paper! It has clearly been left to go damp in the warehouse. Absolutely shocking from a luxury brand. I have sent an email with photos to customer service, but still no response. I hope to be compensated for this! Just awful. I won't be shopping online from Mulberry again.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
