I purchased 2 bags totally over £2000. They were not suitable do I returned them to the bath store and was told I would get a refund within 5 days. It is now nearly two weeks and I’ve heard nothing. I sent an email which hasn’t been replied to - only an acknowledgment. This is very poor customer service and needs improving if I am going to purchase anything from them again.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
