I really wish I read the reviews first regarding online ordering. I've ordered an Antony bag and it's been radio silence since then. My online account status for the order says "Processing." I've called the Customer Don't Care line - no response. I've emailed and received the customary, "we'll be in touch."I have been a Mulberry customer for over 20 years. The decline in their service has been so disappointing and very sad for what used to be a luxury brand.I would suggest to anyone to AVOID ordering online. Go in store, or try John Lewis.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
