Bought a bag and wanted to talk to the customer support about an issue which is time sensitive... They provide a phone number which is not monitored, just an automatic recording asking to send them an email. I sent an email and used the form on their website , still waiting for them to respond 5 has passed ... Surely in 2024 you can do better for a brand which is positioning itself as luxury
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
