Absolutely shocking. Paid £12 for delivery today and the incompetent DPD driver said they attempted delivery and the picture is of an abandoned old pub. I paid for this as needed it today for a gift and you can’t even call customer services. A jokeWell no call from DPD as I was advised and still no bag at 8pm so will look a fool turning up at a friends birthday party minus the gift. Advised it will be delivered Sunday when I have already made plans.This is a joke and I will no longer purchase from this company.Today I have spoken with Mulberry directly and they have resolved the issue in a satisfactory manner.I hope going forward that things like this do not happen as not only is £12 delivery expensive, they did refund this, but it’s the hassle and frustration of having to make calls, send emails etc to rectify this.
Claim your business profile now and gain access to all features and respond to customer reviews.
For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
