I just wish I had looked on this website before making a purchase from this company because I am having a nightmare obtaining a refund like so many others. They are very quick to take your money but try and get it back from them!Started the refund process on 5 January 2023 and still no sign of the return of the monies on 1 February 2023 despite them confirming they received the goods back on 20 January 2023. The delay between 5 January and 20 January being totally due to the lack of response from Mulberry. I have never experienced such poor customer care and they position themselves as a premium brand. I can only think they are going bust.Avoid.
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For more than forty years, Mulberry has been a leading British lifestyle brand, internationally acclaimed for our quality and design. Mulberry’s handbags - the Bayswater and the Alexa - have become contemporary classics, iconic examples of British design and manufacturing expertise.
