We have booked a number of holidays with Moray Travel and have always received great customer service and value for money. MT is like a concierge service with the added bonus of a family feel to all they do. Their travel shops -of which there are four in our local area - are nicely appointed and the offer of a hot drink or even a glass of something stronger is always there.Do to illness we had to cancel our latest holiday at very short notice. We reported this to Jen, who has always arranged our holidays. Rather than just referring us to the insurance company she started the claim for us, collected the supporting evidence I needed for the claim just leaving me to complete a medical certificate.Finally, she kept in touch offering advice as the claim process progressed until it was paid in full a few weeks later.To my mind that is the mark not just of the individual, but of the whole team at MT. We are looking forward to booking our next holiday with them soon.
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Established in 2014 by a couple passionate about travel, and passionate about their customers, Inverness Travel has grown into a well-known, local business. Recognised for their exceptional service both before, during and after travel, it is not the go-to brand for many.
The team is exceptionally well-travelled, meaning that no destination is off the cards. The levels of knowledge and expertise are unsurpassed, and for anything they don't know, the commitment to research is unrelenting.See more