In the last 30 years I have seen the ways of shopping change, from the neighborhood store to online stores.Now we can shop in any store in any country, and when we see a bargain, we think it's too good to be true. I have shopped in dozens of stores: wines, Whisky, Champagne, you name it.I came to MustHave Malts looking for a 18 yrs. old Talisker from way back, 2016 or earlier, and at a good price. For any connoisseur in the field, it's practically impossible. I ended up making multiple orders and stocking up for dozens.It's a dream come true. I could rave about the ease of use of the website, the quality of the product, the speed and tracking of shipping, the perfect packaging and a thousand other things. But I'm left with the customer service, something that is becoming increasingly scarce in today's online stores. When you contact customer service they make you feel like a lifelong friend. Don't expect short, evasive answers, they will treat you in a close, friendly, respectful and understanding manner. They will answer your questions, and even go the extra mile to make sure you are always satisfied.This is my store, not in my physical neighborhood, but virtual, for the next 30 years or more (God willing).Sláinte Mhath!, Pim Wijers. Thanks for your professionalism and good work.
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