I began working with Mutual of Omaha when looking to access the equity in my home. Amanda was polite and asked all the appropriate questions needed to qualify my needs as a customer. When I expressed, I want to wait until March due to a potential lower rate. She proceeded to dismiss my request to wait and my ability to make a educated decision about my finances. Amanda was arrogant and rude and did not take the time to understand her customer or listen to their needs.
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The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers.
And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals.
What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time.
We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.See more
