This company purports to trade from the UK. It in fact trades from Hong Kong so misleads its customers from the off. The estimated delivery date they give is a fiction because of course the product comes from abroad not the UK. I cancelled the contract within the 14 days under distance selling regulations but they refused to accept a valid cancellation. When the product (a leaf blower) arrived after 13 days, it was nothing more than a toy. Some hairdryers have more power. I returned it the next day by special delivery post to the Hounslow return address on the package. They said the contract provided for a return to Hong Kong! I told them that they had amended the contract by the return address which they specified on their own packaging. They have not refunded my money despite a valid contract cancellation and prompt return of goods by special delivery post to the address they themselves gave on the package. They are a bunch of foreign scammers. Do not trade with them at all!! I am seeking a full refund via Barclaycard because they are just very dishonest.
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