muziker.co.uk

4.3
4.3 Based on 200 reviews

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the ...

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LeGeekDu2aYTB
Good for hard to find items

I was after some particular products for sending to the UK. Muziker had the items at a good enough price and the promise that they knew how to ship to the UK. Luck would have it that they had some other items I was thinking of getting at very good prices, almost enough to make the high (almost £30) shipping cost to the UK be factored out.The website and its functionality is excellent. Only 2 things were annoying. 1) UPS did not collect the parcel until 4 days after they first recorded that they had it, but rather tracked what was supposed to happen until my delivery date past, then they figured out they didn't have the parcel after all.2) The parcels were not well packaged. The items themselves were quite robust things so did not get damaged but the inner box of one item was destroyed. I was pleased that other loose items were bagged before being put inside a large box, but the box had several holes in it before I got it, almost entirely open at one end such that even the back could've fallen out given a few more days in a courier network.4 stars reflects that everything went OK in the end, but it was too close for comfort on the packaging score. I did mix 2 really heavy items up with bits and bobs in the order, so for small things I'm sure Muziker would be OK, but then again small things tend to be cheap meaning the high shipping costs would be a barrier vs going elsewhere.Muziker will now be on my list of places to try in future now I know what to expect, but they're not at Thomann or Bax Music level with regard to packaging and shipping efficiency to the UK. They also don't have a free returns shipping service like Thomann and Bax Music do.

4
Date of experience: Oct 21, 2024

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Business Details

  • A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

  • email uk@muziker.com
  • call +442035000766
  • language https://muziker.co.uk

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