This company is taking months to refund me money for which they charged me despite having cancelled my monthly membership. At first you could do it easily via the app which was fine and they helpful and then they went with Stripe, an external company And now they've finally made it easier to cancel membership via Google play for android users. It was been over a month and despite being told a Senior Manager would contact me, I have not heard back from anybody except today where they've sent an email saying my ticket has been closed.Now, I question this company's intent via such an action and raising awareness for other users. Please be careful with them and keep your receipts. You never know when you'll need it to sue them. Thanks. Ps; I have not received the 3 months of refund which I've requested nor has someone actually gotten back to me. Disappointed with their service.
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