Bought a watch as a wedding gift for my wife and she got it out of the box to wear it for the first time 2 months later as she was saving it for a special occasion and it sounds like a maraca everytime it moves! Way louder than any other automatic watch we’ve had. Customer service advised me to take it to a watch shop to get it fixed and then in the same breath told me it wasn’t broken. I asked for an exchange and they refused. It is literally unworn and not up to par. Every time she moves her wrist, you can hear it jangle from across the room. I wish I was exaggerating, it’s an absolute joke. No negotiation, no discussion around what they could do to help. Disgusting service
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