I was really disappointed with my experience using an MVST suitcase. While travelling through the airport, the lock broke and the handle was damaged due to the poor build quality. I expected better from a premium travel brand.Despite MVST advertising a product guarantee that covers damage and promises a replacement, they only offered to send me a new lock—completely ignoring the fact that the handle was also broken. This makes their guarantee misleading and unhelpful when you actually need support.For the price and the promises made, I expected a lot more. I won’t be buying from MVST again and can’t recommend them based on this experience.
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