If I could give zero stars I would. Luggage opened up and faulty locks first time use on my flight. Had to re purchase another suitcase in the airport to put my clothes in. Paid $800 for the suitcase that definitely is not worth the money and then a further $500 at the airport for a new no name brand. They refused to offer a refund as it was used and I have been waiting for them to send me new locks to replace (the least they could do). With emails back and forth, it has been 7 months and I am still waiting for theses locks. TERRIBLE service. Regretful purchase, side note, don't get scammed like I did!!
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