Absolutely infuriated with the abysmal service provided by MVST Luggage Company! Three months ago, I made a purchase with the promise of 2 days shipping using FedEx next-day shipping that I paid for. However, I was shocked to discover that the item I wanted wouldn't even begin shipping until December - a fact conveniently omitted during the purchase process.Upon inquiring about the delay and requesting specific details on shipment and delivery, I was rudely informed that my order had been canceled due to alleged fraud. How dare they accuse me of fraudulent behavior after I had paid my hard-earned money three months ago without any issue!The customer service at MVST is not only vague but outright dishonest. It became apparent that many other customers, like myself, were in the same frustrating situation due to the company's failure to start production on the items they are selling. Some have been waiting for their paid-for items for four months or have had their orders inexplicably canceled without warning.The lack of transparency and deception displayed by MVST is appalling. I strongly advise against making any purchases from this company unless you want to be sorely disappointed, left empty-handed, and dealing with endless headaches.Furthermore, the reports of items not being durable and falling apart within a year, despite their exorbitant prices, only adds to the list of grievances. Save yourself the trouble and money - steer clear of MVST Luggage Company at all costs! ⚠️🧳🔒
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