The most disappointing purchase I’ve made in years. I find it outrageous that people are comparing this to rimowa. Like many others, my medium size luggage got thoroughly damaged with the first trip I took it on. So much so, that delta reimbursed me for the full cost of the luggage!! It’s frustrating because there is no where on their own website to leave a proper review, and when you search online, you see countless influencers giving positive reviews of their products, but I bet none of them have actually taken the bags on a trip! Setting aside the cheap quality of the aluminum and build, there are so many issues with the interior design. The clips holding the cover on one side always come undone, so everything you’ve packed on that side falls out constantly. The zippers are so tough and always get stuck. Even the wheels aren’t that smooth. Now, after 4 trips with the suitcase, there is space between the lips of the two edges when the bag is empty and shut. Usually, when I overpacked it a few times the suitcase wouldn’t fully close, but now it’s happening when it’s empty—ridiculous! Please don’t purchase.
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