I purchased this suitcase in March 2025, and after just two flights it was already severely dented.
For a suitcase costing over $800, the durability is extremely disappointing. The area beneath the handle shows clear structural weakness—normal baggage handling should not cause this kind of damage.
Furthermore, on a recent flight, one of the wheels completely came off. This level of failure after such minimal use is unacceptable.
I emailed the company over two weeks ago and have received no response, which only adds to the frustration.
In hindsight, I regret choosing the aluminum version and would recommend opting for a more durable material.
I previously owned a Samsonite suitcase for over 10 years with no issues.
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