mweb.co.za

1.1
1.1 Based on 289 reviews

...

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HB30
Deeply disappointed with the service

Deeply disappointed with the service. I am appalled by the level of support I’ve received. I waited over two hours for assistance via the app and call center. I was stuck as caller number 20 for over an hour with no progress. It's unacceptable for a service provider to have a customer service line when they cannot manage call volume. The excessive wait times and inability to assist paying customers are incredibly frustrating. I would never recommend this service based on my experience.

1
Date of experience: Dec 12, 2025

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