On October 27th, I used the official function to move my service and called to confirm. I provided the move date of November 14th and received confirmation. However, on November 13th, I received a message stating my contract had been canceled without my consent. They claimed there was no service at my new address, which was not true. The entire situation turned into a nightmare with numerous calls and no resolution. After a month of frustration, I canceled the service. It was a simple task that became a massive issue due to their incompetence.
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