Calling Mweb is an absolute nightmare! It takes forever for them to answer the damn phone, and when they finally do, the service is beyond pathetic. Not a single agent can give a straight answer to even the simplest question—it's like talking to a bunch of clueless robots!I recently switched ISPs, and let me tell you, moving to Mweb was the biggest mistake I could’ve made. There has been ZERO communication from them regarding my order. I have to call every single day, only to be told my order is “stuck” in their system. And guess what? They need to contact Vumatel to activate it. But do they actually do it? Of course not! It’s a complete joke—one giant, disorganized circus!And don't even get me started on the call process. After waiting endlessly, they still have the audacity to ask for my details—what’s the point of entering my ID or phone number followed by a hash if they’re just going to ask for it again?! Then, after all that nonsense, they put me on hold for another ten minutes before the call just drops. And the worst part? I have to start this ridiculous process all over again. Absolute incompetence!
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