The company lacks genuinely customer services that includes support services agents are clueless of clients needs. I joined MWEB on the 27th November 2024 for my Fibre boom at night they said my Fibre is working no technician on site no installation checkup nothing. To date I have no WIFI I had to spend 2 hours on the line and for them to login a case no follow up made or email confirming that what a flimsy customer service poor training done to them.
Claim your business profile now and gain access to all features and respond to customer reviews.
