They do not even deserve the one star. I had cancelled my subscription with Mweb due to prices increasing and bad network. The worst thing about Mweb is that they have partnered with Evotel which by far is the worst partnership in the history of partnerships. Mweb had confirmed that my line has been released(this was supposedly done on the 3 April 2024) and that i can place an order with a ISP of my liking, this was not true and i later found(through 2 applications from different ISP's that my line has not been released and is still active with them). I am being held hostage by Mweb and their sidekick (evotel), they do not want to release my line, i am now going to my second mind with no internet and no ability to order fibre from an ISP of my liking.
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