No internet. We applied 15 May. 1st excuse previous owner's line is still open.Then we were told to call and have it closed. Next excuse the previous owner took their box. Consultant said she will call us daily with feedback,never heard from her. Tried numerous times to communicate via chat. AI keeps on saying "bear with us" "an agent...." Called and pretended to be a new customer, wow!!! What excellence! Until I told the truth! Now this lady could see the communication and that NOTHING has happened since our previous request for finalization of process.We are still waiting for a response from management. Let's see if something will happen today. I doubt! Got my reference for call and the names of 2 individuals that made big promises. The one already missed the goal by ghosting us from the 13th of June.I will update this review if we do get positive feedback today.
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