Terrible is an understatement… horrific service, Mweb is a huge scam, daylight robbery.. for 2 months after joining Mweb , payed for a network I did not have have , it was on off ..after calling countless time they sent a technician to fix the problem, only to be told the guy who connected fiber did not do a good job ..missed a payment, next thing my monthly payment jumped fromR449 to R1690 apparently it’s for early termination which by the way did not request for , when I call to inquire was told if I pay my monthly installment, it will cancel the early termination. Made a payment of R700, next day got an email telling me I need to make a payment of R1914, instead of the amount decreasing, it increased…I call to enquire this amount and why it’s going up … none of the staff could answer me … No communication or what so ever.Now have debt collectors sending me emails. Funny thing had all the communication and all the attempts to try and get assistance on their chat platform, all gone … regret not doing screenshots of the chats.. If anyone has an idea how I can get the previous chats . Pls help. Will never suggest Mweb to anyone not even my enemy .
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