They increase prices without communicating it first to the client, when you need assistance and you call you need to be prepared to hold for 30+ min while being transferred to different departments only for you not to get help, I moved out of home, they suspended my account because i reversed wifi payments, now the people occupying there want to use their fibre, the line is still under my name and they refuse to release and cancel my contract with them because I owe them, they suspended me on 10 July, they expect me to pay in full for July, even thou we havent been using their fibre cause its suspended, they also want payment for August, they refuse to make payment arrangements and want the amount in full for July and August, even thou no one is using it, I am going to pay for mahala just so they can cancel my contract, i am tired of their kak
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