I notified Mweb of my debit order problem, and they said they had fixed it; nonetheless, they continue to debit on the old date, suspending my account. When I called in again on the 26th, a woman helped me and asked me to hang on for a minute. When that minute passed and she did not return, I had to end the call, and I have sent Mweb a screenshot of the conversation. I noticed that you had closed the inquiry on your end; you offered no feedback, and I'm very sure I'll have to deal with the same problem this month, which is ridiculous. As a service provider, you must acknowledge that your service is awful and
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