mweb.co.za

1.1
1.1 Based on 289 reviews

...

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Griffin C.
ZERO customer backup

ZERO customer backup. Every time I leave the shores of SA my mailboxes are locked. I have to spend hours on the phone (they don't exactly care about international roaming charges) There is NO email contact in the 'Contact Us' section, No Whatsapp connectivity, and, of course, regular office hours... I have spent thousands of Rands trying to get my issues resolved - to no avail. I am still awaiting a phone call promised 2 days ago.. Each consultant gives a different opinion of what they' think' the problem 'might' be.. So who to believe.. Of course everything is blamed on the system.. I have been abroad for a week now with ZERO access to my emails due to a system which works against its customers. Find another provider. This bunch is useless.

1
Date of experience: May 29, 2024

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