Sales answers quick enough, but after the sale, accounts and support is worse than a government department. I have spent countless amounts of airtime just trying to get through to a human after minutes of wasted AI Bot trying to identify and direct me, only to have a line so bad that it is not useable. If you call sales, they say they will put you through to the correct person but cut the call instead. By accident? No, not that many times in a row. Upgrades are easy, while downgrades are a nightmare of frustration and exorbitant fees.
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