The worst service experience ever in the middle of a move to a new home. Multiple attempts to contact them ends in plus hour long waits for he calls to be answered after which they say they are transferring you to another agent - phones ring . If you do get an agent they are incapable of addressing your concerns . So since moving we have received billing but no connection. Now that we want to cancel their service, they suddenly respond with a hefty penalty. Based on the number of negative reviews I see here, this company should be barred from providing a service or reported to an ombudsman. Completely appalling and unbothered by their clients. I will never recommend MWEB
Claim your business profile now and gain access to all features and respond to customer reviews.
