It is the most useless service provider ever encountered. We are trying to.move a fibre connection to another spot due to buildings being erected, and for 3 weeks we are getting no assistance from their service provider Vumatel, who are equally useless and inaccesible.We have call records names and dates of calls. Every call receives the same response which is..matter has been escalted...3 weeks??? So it appears that we now need to bring a court application. urgent application as we are losing money. Update...job was eventually done by Vumatel and it's sub and sub sub contractors after a struggle...will not recommend them at all! Incompetence from.the top to the bottom. No managers called us despite asking for this.
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