Dear MWEB,I am writing to express my extreme disappointment with the level of service I have received from MWEB recently. I have been trying to reach your offices to conclude my payment and reinstate my services, from yesterday but to no avail.Despite numerous attempts through your app and other channels, I have been unable to get in touch with anyone from your team. This lack of accessibility is not only frustrating but also reflects poorly on the company's commitment to customer satisfaction.As a loyal customer, I expect better communication and support from MWEB. It is unacceptable for a company of your stature to be unreachable when it comes to resolving customer issues.I urge you to take immediate action to address this matter and improve your customer service processes. I hope to see a positive change soon so that I can continue to rely on MWEB for my internet services.
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