LTE service was poor so we ordered fibre. Evotel installed yesterday, still waiting for delivery of the router. LTE cancelled before the fibre router was delivered. I was told 3-5 days for router delivery - seriously? We have a business to run! I spoke to 5 people and to be told basically “sorry but we can’t help” - well get someone to climb in a vehicle and deliver the router. Zero zilch accountability. How can you switch off a service before even receiving a delivered receipt from the courier? I’m told sorry but we have to put in a new order to reactivate your LTE. So what must we do losing business because of a lack of logic from Mweb. What is Mweb going to do about this very poor service? As for the ChatGPT - you may as well bury that because it’s DEAD!
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