I had to migrate frkm ADSL to fibre because the only assitance from your technical department is that they cannot find anything wrong. If nothing is wrong, why do I not have internet?Next they tell you they cannot report to telkom because telkom might charge me.O.K so i migrate to fibre. On the 27th Sept Openserve arrive and install the hardware required to access fibre. They contact Mweb who says, no we cannot use the Telkom router, the will send their router. Today, 07 October I receive an sms telling me the service is now working, they have ordered the hardware and I can track the order.I check the track link and see that they estimate to deliver the router by the 14th October.In the meantime I am expected to pay for the Non-Service they are so quick to deduct from my account every month.Been trying to phone to cancel but as usual, they do not answer their phone. Pathetic!
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