mweb.co.za

1.1
1.1 Based on 289 reviews

...

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Angie Henry
Disgusting Service Experience After being on hold for two hours, I finally reached technical suppor

Disgusting Service Experience

After being on hold for two hours, I finally reached technical support, only to have the call cut off because I asked the consultant to wait briefly while I received an OTP from my manager.

This is not customer service — it is disrespectful and unacceptable. No customer should be treated this way after waiting so long for help.

I am extremely dissatisfied and shocked at the lack of professionalism shown.

1
Date of experience: Jan 29, 2026

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