If I could give zero stars I would.
I cancelled this product over the phone in January and paid the cancellation fee after wating an hour on hold. Two days afterward I called again (waited another hour) to confirm the cancellation. I even asked if there is anything else to do and they said "no, it's all sorted". I then still had to pay for February however after phoning they said they will reverse the payment (they didn't) and then again saw mweb wanting to bill me for March. I again called and this time waited 2hours just for some person to say the cancellation didn't go through and then immediately hung up?...
I won't be recommending mweb to anyone, and I will be leaving horrible reviews everywhere I can.
It's no secret you make your cancellation service so useless so people take longer to cancel and thus having to pay you more.
Get your shit together- you make the ANC look functional
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