Unfortunately, the company sent out temperature sensitive medication by Royal Mail on a hot bank holiday weekend. These drugs are meant to be delivered in no more than 48 hours but because of the bank holiday they came in 72 hours. The ice packs included had melted and the medication was at room temp when it arrived. This is £500 worth of medication. I have no idea if it is usable and no one is available to ask. The auto reply to email says they aim to get back to you in less than 24 hours its been more than that and I've seen nothing so far.
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