★☆☆☆☆ – Extremely Disappointed with MyProtein UK and Their Customer ServiceI’ve been a regular customer of MyProtein UK, but after my latest experience, I seriously doubt I’ll ever order from them again. I placed an order worth £107 on Friday of last week, and as of today, it still hasn’t arrived — well beyond the expected delivery date.The most frustrating part isn’t even the delay — it’s the completely unhelpful and rigid customer service, especially during a conversation I had this Saturday morning at 10:20 AM. Despite explaining the situation clearly, I was told they couldn’t change the delivery address, couldn’t use a different courier, and couldn’t upgrade the shipping — basically, they couldn’t do anything to help. Just scripted responses and zero willingness to take ownership or offer a real solution.I’ve now been left waiting far too long for a fairly expensive order with no guarantee that it will even arrive. No effort was made to resolve the issue or retain me as a customer — just generic replies and total indifference.Honestly, if something goes wrong with your order, you’re completely on your own. This is not how you treat paying customers
Claim your business profile now and gain access to all features and respond to customer reviews.
