my-protein.com

1.2
1.2 Based on 201 reviews

...

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Gunnar Adams
Terrible customer service and shipping

Absolutely useless. They take the full order amount and part ship the smallest cheapest item as all other items out of stock. They take orders and the money on items out of stock, no warehouse systems and use the worst delivery courier, Evri. Incompetent management. At every level, you have to ask countless times for any information and the customer service agents seem no be able to understand simple questions, all by message no humans to speak with. They don’t have an ETA on items out of stock and will only part refund and not the delivery charge even though the items ordered go together and I want to return. They are crooks and scam you out of money. Customer service are useless, don't read your contact messages, they contradict themselves. Lost me as a customer now. Just shocking, avoid this totally incompetent company. I shall now be buying from theyre competitors, Warrior or Bulk.

1
Date of experience: Jan 20, 2025

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